Move-In Guide

Congratulations on choosing Gateway as your new home! We're thrilled to have you join our community. Below is a guide to help you settle in smoothly and make the most of your experience. 

 

Set Up Your Online Accounts

Set up your online accounts to pay your monthly rent and to access the online resident portal.

  • Rent Payments: Register Online at Clickpay at Gateway or earn points on rent and pay via Bilt Rewards.
  • Resident Portal: Your dedicated portal for the latest resident news and online services such as maintenance requests, package notifications, and account information.

 

Secure Your Insurance:

  • All residents must have Renter's Insurance with a minimum of $100,000 liability and $10,000 personal coverage. Please remember to send a copy of your certificate to maintenance@GatewayNY.com or by uploading it to Moved.com. You may also purchase renter's insurance through Gateway.GetCoveredInsurance.com.
  • Listed below are the Insurance Requirements
    1. Coverage Required: Commercial General Liability & Umbrella Excess Liability in the amount of no less than $5 million;
    2. Workers’ Compensation And Employers’ Liability;
    3. Automobile Liability
    4. Policy Numbers
    5. Commencement and Expiration Dates of Policies
    6. NAIC numbers MUST be completed
    7. Please have the Additional Insured reflect as follows: For legal purposes, do not abbreviate unless otherwise indicated.
      • THE OWNER OF THE PROPERTY (INCLUDING THE LAND AND/OR THE BUILDING THEREON), BATTERY PARK CITY AUTHORITY, MARINA TOWERS ASSOCIATES L.P., GATEWAY RESIDENTIAL MANAGEMENT LLC., THE PROPERTY MANAGER, THE CURRENT LENDER ON THE PROPERTY, AND/OR THE SUCCESSORS AND OR/ASSIGNS OF ANY OF THEM, THEIR AFFILIATES, PARENTS, SUBSIDIARIES, AND/OR ANY OTHER ENTITY CONTROLLED DIRECTLY OR INDIRECTLY BY ANY OF THEM, INCLUDING BUT NOT LIMITED TO, ANY PRINCIPAL, MEMBER, PARTNER, OFFICER, DIRECTOR, STOCKHOLDER, AGENT OR EMPLOYEE OF ANY OF THEM.
    8. Please have the Certificate Holder read exactly and mailed to:
      • MARINA TOWERS ASSOCIATES, L.P. GATEWAY RESIDENTIAL MANAGEMENT LLC BATTERY PARK CITY AUTHORITY 375 South End Avenue New York, NY 10280
    9. Minimum of Thirty (30) Day unqualified cancellation clause. Please omit the words “endeavor to” from your cancellation clause.
    10. Since Certificates of Insurance confer no rights, you are also required to provide us with Binders followed by Endorsements to your policies, which indicate the Additional Insured status on the policies.
    11. All insurance carriers must:
      1. Be licensed in the State in which the Work is being performed
      2. Have a rating of “A” in the latest edition of A.M. Best’s.

 

The Club at Gateway

  • Join the Club at Gateway, an 8,000 sq ft fitness center equipped with a weight training studio, cardio rooms, and more! During the summer months, lounge by the Pool at Gateway.

 

Rewards Program

  • Join in some community fun and earn rewards!

 

Gateway Perks

  • Explore your new community with special offers exclusive to Gateway residents.

 

Refer-A-Friend

  • It pays to have friends at Gateway! If your friends are looking for a place to live, and you refer them to Gateway, our Refer-A-Friend program rewards you with $500!

 

Management Office

Our Management Office is here to assist you with any inquiries or assistance you may need. Contact us during office hours for personalized assistance.

  • Address: 375 South End Avenue New York, NY 10280
  • Hours: Mon - Fri 9 AM - 5 PM
  • Phone Number: 212-321-2000
  • Email: Maintenance@GatewayNY.com

 

Follow Us on Social Media:

  • Follow us on social media to stay up-to-date on what's going on in our community!